Field Service Management has a crucial role in maintaining telecommunication systems as they are responsible for planning, installing, testing, and maintaining the equipment to run a proper communication network. Their general duties include the maintenance and repair of equipment and construction of towers to ensure optimal performance. A telecom engineer’s job involves the use of various tools such as interconnect devices, network facilities, and radios. A field engineer also works with engineers from other fields for equipment installation and then report to the upper management.

A Field Service engineer should have some experience with telecommunication systems and at least a two-year degree for telecommunication field technician jobs. Telecom field engineering is a very demanding job because they have to work long hours and have to show up as soon as they receive a call when they’re not on the job. A field engineer also needs to work in high-stress scenarios and repair the equipment till the service is restored.
https://www.fieldengineer.com/blogs/field-service-management-advantage